Roles On This Page

• Inside Sales Representative
• Reception/Client Coordinator
• Senior Medical Aesthetician (Income Partner) - Laser Specialty
• Clinical (Medical) Aesthetician
• Permanent Makeup Professional (Permanent Makeup, or Microblading Artists

About IVONNE

IVONNE is a leading skincare, permanent makeup and laser clinic located in Ottawa, Canada. Thousands of clients (mostly in Canada and), from all over the world have used our products and services, and have enjoyed great success in their personal care journey. It's our mission to not just sell beauty services and products but to connect our clients with safe, effective solutions. That's how we'll build a brand that future generations will be proud of.

By submitting your application, you agree that IVONNE may collect your personal data for recruiting, organization planning, and related purposes. IVONNE's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over IVONNE’s use of your personal information. 

Reception/Client Coordinator (Sales)

Ottawa, CANADA

Our Client Coordinator is the face of our business, and you are often the first point of contact for any client who connects with our brand. You'll have the opportunity to create and grow lifelong connections with our best supporters.

Hours: Tuesday-Saturday (Full-Time)

What are the responsibilities of a Reception/Client Coordinator?

In this role you will need to:

• Check-in and welcome clients as soon as they arrive at the clinic.
• Check-out clients at the completion of their appointment, process payments, prebook and cross-sell to clients as they leave.
• Direct clients to the appropriate treatment room, and make them familiar with the facility.
• Answer, screen, and address incoming calls, providing scheduling support as needed.
• Ensure reception and skincare experience desk area is tidy and presentable, with all necessary supplies and materials.
• Provide basic and in-depth information in-person and via phone/email and (virtual) consultations.
• Receive, sort, inventory, and distribute daily mail/deliveries.
• Maintain clinic security by following safety procedures and controlling access via the reception desk.
• Order both office and clinic supplies using prepared templates and processes, and keep inventory of stock.
• Assist in turning over the treatment rooms in between client appointments and consultations.
• Support the clinic in its administrative duties, preparation of content, and publishing to social media when required.
• Support our health and safety obligations as a Personal Service Setting.
• Meet a modest daily sales goal.

What are the role requirements?

• A passion for aesthetics and customer service. You are familiar with infection prevention and control best practices.
• Experience as a host or greeter.
• Good interpersonal skills, and are able to communicate well and work with people across different levels.
• Ability to multi-task and prioritize according to situations.
• Pleasant, professional disposition and energy to thrive in an upmarket clinical environment.
• Committed, reliable, and takes pride in their work.
• The ability to maintain composure; calm in stressful situations, enthusiastic in scenarios requiring inspiration.
  
  * Please submit your CV/Resume in English

Ideal for:

• Business Administration
• Business Administration Graduates with Aesthetic/Medical Aesthetic Background
• Medical Aestheticians with Business Administration Background

You are:

• Adventurous. You’ll use your autonomy to embrace challenges and change with a sense of purpose and commitment.
• Entrepreneurial. Every single day, you spot opportunities to shake things up and change the world for better.
• Open. To new ways of doing things. To other people’s (sometimes crazy) ideas or feedback.
• Sensitive to the exacting, precise, and sometimes challenging needs of clients. 
• Diplomatic.
• Highly creative. There’s no blueprint for the future. You’ll have to design it.
• You. You’re real. And you’re true to yourself. We cherish and celebrate diversity, so you’ll feel right at home whoever you are.

We get it. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

Senior Medical Aesthetician (Income Partner)

Ottawa, CANADA

As an Income Partner with expertise in laser treatments, your Medical aesthetics role represents the pinnacle of opportunity in our premier cosmetic clinic. In this distinguished position, you'll harness your expertise to drive unparalleled client experiences and innovative treatments, while enjoying the growth potential and autonomy of a partnership role. This is a unique chance for a seasoned medical aesthetician to elevate their career, shape client journeys, and play a pivotal role in our clinic's success.

Hours: (Full-Time) Minimum of 37.5 Hours Weekly

What are the responsibilities of a Senior Medical Aesthetician at an Income Partner level?

In this role you will need to excel in each of the following areas:

Service Delivery:

Provide high-quality professional aesthetic services, including Chemical Peels, Laser Skin Services, Facials, Microneedling, and more.
Maintain equipment and service areas according to health and IPAC guidelines.

Client Management and Documentation:

• Accurately document client charts before and after each service.
• Upsell and cross-sell skincare products and services, ensuring clients are informed and can access the best-fit products for their needs.

Business Development and Growth:

• Contribute to business growth through effective client retention and acquisition strategies.
• Collaborate with the clinic’s management to develop and implement strategies for service expansion and quality improvement.
• Consistently achieve or exceed new business targets.

Relationship and Team Building:

• Build and nurture relationships with prospects and clients, both online and in person, to grow new business opportunities.
• Work collaboratively with IVONNE's marketing and technology teams to evolve sales strategies and attract new clients.
• Mentor and train junior aestheticians, sharing expertise and fostering a knowledgeable and skilled team.
  
  

What are the role requirements?

• A background in medical aesthetics. You have read and understand the O. Reg 136/18 Personal Service Settings, Ontario Infection Prevention and Control Best Practices, Regulated Health Professions Act, Health Protection and Promotion Act.
• Entrepreneurial mindset with a focus on business development.
• Commitment to professional growth and staying current with industry advancements.
• Excellent interpersonal skills, and are able to communicate well and work with people across different levels.
• Ability to multi-task and prioritize according to situations.
• Pleasant, professional disposition and energy to thrive in an upmarket clinical environment.
• A high level of professionalism and care in personal presentation.
• Committed, reliable, and takes pride in their work.
• The ability to maintain composure; calm in stressful situations, enthusiastic in scenarios requiring inspiration.
  
  * Please submit your CV/Resume in English

Compensation Structure:

• Competitive base salary with performance-based incentives.
• Potential for profit-sharing or bonus structure based on client base growth and service revenue.
• Negotiable terms based on the candidate’s client portfolio and experience.

Ideal for:

• Senior Medical Aestheticians with 5+ years full time experience leading or developing their own practice.
• Medical Aestheticians with Business Administration Background

You are:

• Adventurous. You’ll use your autonomy to embrace challenges and change with a sense of purpose and commitment.
• Entrepreneurial. Every single day, you spot opportunities to shake things up and change the world for better.
• Open. To new ways of doing things. To other people’s (sometimes crazy) ideas or feedback.
• Sensitive to the exacting, precise, and sometimes challenging needs of clients. 
• Diplomatic.
• Highly creative. There’s no blueprint for the future. You’ll have to design it.
• You. You’re real. And you’re true to yourself. We cherish and celebrate diversity, so you’ll feel right at home whoever you are.

We get it. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

Medical Aesthetician

Ottawa, CANADA

We’re building a clinical aesthetics team to perform chemical peels, facials, microneedling, and laser treatments as well as introduce clients to our clinical skincare and cosmetic products. You’ll also be supporting Permanent Makeup services assisting with room changes, numbing, and client consultations. Pitching in with reception tasks are an important part of the day.

This service role will focus on you quickly getting up to speed on AlumierMD treatment protocols, AlumierMD, and Colorescience lines, and using clinic technology.

What are the responsibilities of a Medical Aesthetician?

In this role you will need to:

• Provide aesthetic services (e.g. Chemical Peels, Laser skin services, Facials, Microneedling, laser tattoo removal and more).
• Ensure that all services begin and end according to their scheduled times, and deliver world-class service while managing client expectations.
• Direct clients to the appropriate treatment room, and make them familiar with the facility.
• Accurately review, document, and update client charts in preparation and at the completion of each service.
• Upsell and cross-sell to ensure clients access the best-fit skincare products and services.
• Provide basic and in-depth information in-person and via phone/email and (virtual) consultations.
• Maintain equipment and service areas according to public health and IPAC guidelines.
• Assist clients with scheduling, or rescheduling their appointments.
• Support the clinic in its events.
• Meet a modest daily sales goal.

What are the role requirements?

• A background in medical aesthetics. You have read and understand the O. Reg 136/18 Personal Service Settings, and Ontario Infection Prevention and Control Best Practices.
• Good interpersonal skills, and are able to communicate well and work with people across different levels.
• Ability to multi-task and prioritize according to situations.
• Pleasant, professional disposition and energy to thrive in an upmarket clinical environment.
• A high level of professionalism and care in personal presentation.
• Committed, reliable, and takes pride in their work.
• The ability to maintain composure; calm in stressful situations, enthusiastic in scenarios requiring inspiration.
  
  * Please submit your CV/Resume in English

Ideal for:

• Medical Aestheticians
• Medical Aestheticians with an interest/background in sales or business administration

You are:

• Adventurous. You’ll use your autonomy to embrace challenges and change with a sense of purpose and commitment.
• Entrepreneurial. Every single day, you spot opportunities to shake things up and change the world for better.
• Open. To new ways of doing things. To other people’s (sometimes crazy) ideas or feedback.
• Sensitive to the exacting, precise, and sometimes challenging needs of clients. 
• Diplomatic.
• Highly creative. There’s no blueprint for the future. You’ll have to design it.
• You. You’re real. And you’re true to yourself. We cherish and celebrate diversity, so you’ll feel right at home whoever you are.

We get it. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

Can't Find A Role For You? - Make One!

We're always on the lookout for ambitious, determined people. If you have a set of skills and experience that you think would be valuable then please get in touch. We want to hear from you.

All information gathered during our employment application procedures adheres strictly to current privacy laws. Applicants are bound by our Employment Application Policy, along with other relevant policies available in the Policy section of our website at https://www.ivonne.ca/policies/employment-application-policy. By submitting the application form above you agree to have read and understood these policies.